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Digitizing the public transport sector is inevitable. Those were the concluding remarks from our webinar last month.

COVID-19’s impact has been felt in virtually every sector. Public transport in Africa has not been spared either. Operating as an informal sector, cash based and poorly organised, the anarchy that reigns has proved to be a huge challenge as governments try implement safety measures to curb the spread of the pandemic.

Can technology improve the continent’s public transport? That is the question we set out to get answers to as we invited our panel that represented both the private sector and a government regulator.

Tech is only a 30% in implementation of digital systems

Perhaps the most poignant remark was from Patrick Buchana, Founder & CEO AC Group

When we launched Tap&Go, we thought tech would solve everything.  When we got in, we quickly realized that the politics and dynamics of the public transport sector are very different.

Tech is only a 30% component of the implementation of digital systems, the rest of it is the politics around it. It’s exciting to see that, only when all the non-tech barriers are out of the way does the tech come in and take its place to evolve and transform in a way that both the governments and bus companies can gain from its implementation

Patrick Buchana Nsenga, Founder & CEO, AC Group

Webinar Summary; Digitizing Public Transport

https://www.youtube.com/watch?v=YpkMuBiZ_fc

We’ve gleaned through the webinar video and picked out a summary of insightful highlights

COVId-19’s impact on public transport

Pain points for the sector

Cellulant Digitizing payments for Transport in Tanzania

Last month, Cellulant was among 8 companies that Tanzania’s Land Transport Regulatory Authority (LATRA) has licensed to digitize the country’s upcountry passenger buses’ ticketing and payment services.

Passengers travelling upcountry can now conveniently book their tickets using Cellulant’s Tingg Travel platform available on USSD, mobile app and mobile web. A first of its kind solution for the country’s regional commuter vehicles, the new e-ticketing service will leverage Cellulant’s vast payment network to enable passengers to pay using mobile money, credit/debit card and direct bank payments with the country’s leading banks and mobile money operators in a move that will enhance revenue collections by the regulatory authority.

Talk to us about implementing our Ting Travel ticketing and payments solution by emailing [email protected]

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